PRODUCTS & SERVICES
xtDirect serves our clients by recommending the best solution in relation to our client's specific needs. Focusing on our clients ensures the perfect partnership and repeat business.

Service Applications Offered in English, Spanish, French and Portuguese:
  • • Inbound, Outbound Call Centers
  • • U.S. "At Home" remote agents (high quality, offshore pricing)
  • • Off-shore and Nearshore: Philippines, Pakistan, Jamaica, Panama, Dominican Republic, Brazil,   Costa Rico
  • • Sales
  • • Customer Service
  • • Customer Life Cycle Management/CRM
  • • Data Entry/Back Office
  • • Marketing Research and Surveys
  • • First Party Collections


xtDirect Specializes in Supporting These Industries:
  • • Banking/Financial
  • • Telco/Wireless
  • • Electronics/Computers
  • • Cable/Satellite
  • • Charity
  • • HealthCare/Pharmaceuticals
  • • Retail/Direct Marketing
  • • Publishing
  • • Mortgage/Home Equity
  • • Insurance
  • • Political
  • • Travel Services